Please note that due to the large volume of messages I receive, I can’t answer every email. I will prioritize issues with my booking system, website or YouTube, however.
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Simply open up your confirmation email (the first one you received after booking your session) and click on the blue button titled "View, Change or Cancel Appointment." As long as you're making a change more than 48 hours before your appointment, you'll be able to reschedule or cancel on your own. After that, you will be charged the full rate for your scheduled reading appointment. See below for more info.
All schedule changes must be made 48 hours in advance or you will be charged the full rate for your scheduled reading appointment. Additionally, if you fail to show up for your session, you’ll be considered a “No Show” and will be charged for 100% of the cost of your service as well. Please refer to the Cancellation & No Show Policy for full details.
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If you’d like to say hello or thank you, this is the preferred method. I get a lot of email and I’d rather receive a postcard instead—one that represents something beautiful about your city, culture or something that inspires you. Please send postcards only; letters and packages will either be returned or discarded.
P.O. BOX 691398
West Hollywood, CA 90069
If the solution above answered your question, that's fantastic! You do not need to submit the form, since the issue was resolved. You can just close this window.
This is reserved for technical inquiries only. Non-technical emails will not be answered, due to the volume of email I receive.
Postcards only, please. Letters and packages will be discarded.
Please use the event inquiry form instead. This form covers media, special events, sponsorships and/or collaboration opportunities.
Unless you are reporting a site outage, a video error, a booking site outage or some other massive technical error, please read the FAQ page to make sure your question isn't answered there first.
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