Report a Technical Issue – Nicholas Ashbaugh

Use this form to report a technical issue or to report impersonation.

Please note that due to the large volume of messages I receive, I can’t answer every email. I will prioritize issues with my booking system, website or YouTube, however.

All fields are required. Additional fields will appear as you fill out the form.

Name *

Email *

Phone *

Where are you experiencing the issue? *

What's wrong with the Newsletter *

What is the date (issue) of the newsletter that's giving you trouble: *

To Unsubscribe:

Follow the link at the bottom of each newsletter titled “Unsubscribe.”

Please try this:

I moved my Official Newsletter to a new server in 2019. Try unsubscribing from any email after April 2019 and let me know if the problem persists.

Change of address:

Click the unsubscribe link at the footer of the newsletter.

Once you’ve unsubscribed, go to the Newsletter Sign-up Page and enter your new address. The next issue will come to the new address.

What's your booking issue? *

Due to my video production schedule and existing appointment demand, wait times are longer than usual.
I do not have a wait list.
The dates listed on my scheduling system are the most up-to-date. Just check back there. I will update this any time a new date opens up.

Click here to book your appointment.

Here's the link:

Click here to book your appointment

Everything you need is in your confirmation email:

Simply open up your confirmation email (the first one you received after booking your session) and click on the blue button titled "View, Change or Cancel Appointment." As long as you're making a change more than 48 hours before your appointment, you'll be able to reschedule or cancel on your own. After that, you will be charged the full rate for your scheduled reading appointment. See below for more info.

Cancellation Policy

All schedule changes must be made 48 hours in advance or you will be charged the full rate for your scheduled reading appointment. Additionally, if you fail to show up for your session, you’ll be considered a “No Show” and will be charged for 100% of the cost of your service as well. Please refer to the Cancellation & No Show Policy for full details.

How do I update my billing info?

To change payment information, look at this article on Patreon.com.

How do I change my pledge amount?

To increase or decrease your pledge, look at this article on Patreon.com.

How do I cancel my Patreon monthly payment?

To stop your Patreon pledge, look at this article on Patreon.com.

Still need help with billing, payments or another Patreon issue?

Email Patreon support directly, via this form as I cannot change your billing information or your subscriptions.

To cancel your PayPal recurring contribution:

Visit this page on PayPal.com for instructions on how to remove your subscription.

Please note that this isn't a general contact form.

This is reserved for technical inquiries only. Non-technical emails will not be answered, due to the volume of email I receive.

Show your support...

The best way to show your support is by following me on social media.
Click here for a list of all my official accounts.

If you're part of the press:

Please use the event inquiry form instead. This form covers media, special events, sponsorships and/or collaboration opportunities.

Did you get a PayPal confirmation of your booking? *

Note: if you didn't get a PayPal confirmation, it's likely that the payment never went through (in which case your appointment wasn't booked either).

Sometimes this happens if you lose your internet connection or if you close the browser window before you see the final confirmation screen.

Please double-check with PayPal and/or your credit card to make sure that a payment was actually charged to your account.

In the meantime, fill out the form below and I'll investigate things from my end as well.

Zoom has replaced all three. It works with web browsers, iOS/Android devices, and you can also use a landline to dial into the meeting.

Resources:

• How to join on iOS
• How to join on Android

• How to join from a computer

• Download Zoom App or Plug-In

Did this resolve your issue? *

Please include your associated PayPal email address here for reference: *

Select the date and time of the appointment you've booked: *

Date

Time

What's your local time zone (e.g., GMT, Pacific, Central European, AEDT)? *

Paste the affected page URL (link) here: *

I'm glad I was able to help you out!

If the solution above answered your question, that's fantastic! You do not need to submit the form, since the issue was resolved. You can just close this window.

Please confirm that this is truly a technical issue (e.g., a crash, trouble with a page not loading, a video error, etc.)

Yes. This is a technical issue, not a general comment.
No. I have a different kind of question, or I just want to say hello.

Please note that this isn't a general contact form.

This is reserved for technical inquiries only. Non-technical emails will not be answered, due to the volume of email I receive.

Show your support...

The best way to show your support is by following me on social media.
Click here for a list of all my official accounts.

If you're part of the press:

Please use the event inquiry form instead. This form covers media, special events, sponsorships and/or collaboration opportunities.

Have you read the FAQ yet? *

Please take a moment and read the FAQ page

Unless you are reporting a site outage, a video error, a booking site outage or some other massive technical error, please read the FAQ page to make sure your question isn't answered there first.

If you still have an unanswered question, use the comment field below to describe your issue.

Thank you!

Feel free to describe the issue in greater detail below and click submit.

Briefly describe the technical issue: *

On what Social Media platform(s) is this happening? *

Facebook
Instagram
YouTube
Twitter
TikTok
Pinterest
Patreon
Other (list below)

If available, cut-and-paste the link to the fake profile:

e.g., https://instagram.com/JaneSmith

User name or handle of impersonator: *

e.g., @JohnDoe. If they're on multiple platforms, you can list them below.

In as much detail as possible, please tell me what the impersonator was doing: *

e.g., Were they chatting with you on DM? Were they asking for money? Were they posting stolen content?

Have you reported or flagged the profile? *

Do you have a screenshot that you'd like to send me? *

Name