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Everything you need is in your confirmation email:

Simply open up your confirmation email (the first one you received after booking your session) and click on the blue button titled "View, Change or Cancel Appointment." As long as you're making a change more than 48 hours before your appointment, you'll be able to reschedule or cancel on your own. After that, you will be charged the full rate for your scheduled reading appointment. See below for more info.

Cancellation Policy

All schedule changes must be made 48 hours in advance or you will be charged the full rate for your scheduled reading appointment. Additionally, if you fail to show up for your session, you’ll be considered a “No Show” and will be charged for 100% of the cost of your service as well. Please refer to the Cancellation & No Show Policy for full details.

How do I update my billing info?

To change payment information, look at this article on Patreon.com.

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To increase or decrease your pledge, look at this article on Patreon.com.

How do I cancel my Patreon monthly payment?

To stop your Patreon pledge, look at this article on Patreon.com.

Still need help with billing, payments or another Patreon issue?

Email Patreon support directly, via this form as I cannot change your billing information or your subscriptions.

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Send a Postcard

If you’d like to say hello or thank you, this is the preferred method. I get a lot of email and I’d rather receive a postcard instead—one that represents something beautiful about your city, culture or something that inspires you. Please send postcards only; letters and packages will either be returned or discarded.

Nicholas Ashbaugh
P.O. BOX 691398
West Hollywood, CA 90069

Note: if you didn't get a PayPal confirmation, it's likely that the payment never went through (in which case your appointment wasn't booked either).

Sometimes this happens if you lose your internet connection or if you close the browser window before you see the final confirmation screen.

Please double-check with PayPal and/or your credit card to make sure that a payment was actually charged to your account.

In the meantime, fill out the form below and I'll investigate things from my end as well.

Zoom has replaced all three. It works with web browsers, iOS/Android devices, and you can also use a landline to dial into the meeting.

Resources:

• How to join on iOS
• How to join on Android

• How to join from a computer

I'm glad I was able to help you out!

If the solution above answered your question, that's fantastic! You do not need to submit the form, since the issue was resolved. You can just close this window.

Please note that this isn't a general contact form.

This is reserved for technical inquiries only. Non-technical emails will not be answered, due to the volume of email I receive.

To simply say "hi" or "thanks," please send a postcard:

Postcards only, please. Letters and packages will be discarded.

Nicholas Ashbaugh
P.O. BOX 691398
West Hollywood, CA 90069

If you're part of the press:

Please use the event inquiry form instead. This form covers media, special events, sponsorships and/or collaboration opportunities.

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