Answers to Frequently Asked Questions (FAQs)

Nicholas

Before you email me with a question, please take a look at this list. Click any question to see the answer.

How can I donate and support your YouTube Channel?

Check out my Donation page for several convenient methods to contribute. I’m also on Patreon, if you’d like to make a monthly pledge. Also, thank you for asking—especially since all the content provided on this website and on YouTube is user-supported.

When do your YouTube videos come out?

  • Weeklies are released every Monday. They forecast the next week, from Monday-Sunday.
  • Monthlies are released on the first of every month. I always release on or slightly before the 1st of each month.
  • Meditation videos are released periodically, but do not follow a schedule.
  • Please subscribe to the newsletter, my YouTube channel to receive an email notification when any new videos are posted. You can also follow my Facebook page, Twitter and Instagram if you prefer to receive the update via social media.

Are your Weekly and Monthly videos for Rising, Sun and Moon or all three?

They are built with your Sun in mind, but you can absolutely use them for all three. In fact, I usually state that at the beginning of each video.

What are your rates for readings? What is your availability for readings? How do I book a reading with you?

For answers to all three, see my scheduling page. Everything is listed there. Simply click the type of reading you would like, enter your Time Zone, and you’ll be presented with my schedule. Note: all prices are in U.S. Dollars

On your scheduling page, are all your prices listed in U.S. Dollars?

Yes. Prices are all in U.S. Dollars. Also, I accept payment via credit card or PayPal only. If you’re ready to book, you can do so here.

What happened to the RUSH and URGENT booking options?

I’ve consolidated the three tiers into one to minimize the wait time, while also simplifying the overall booking process. See my scheduling page to book now.

How can we meet for a reading? (i.e., phone, Skype, etc.)

  • I conduct all readings via Skype Audio, FaceTime Audio or Telephone only. If you live outside of the U.S.A. or Canada, I require that we use either Skype Audio or FaceTime Audio to avoid long-distance fees. Alternatively, you can ring me directly. If we experience technical issues with Skype or FaceTime apps, then the call will revert to telephone-only.
  • I do not offer video readings. 
  • I do not offer in-person readings.
  • Events: If you want me to interact with a larger group or do a special event, email me and we will see if it makes sense. Rates vary according to the engagement.

Can we meet in-person?

No. I offer Skype, FaceTime and Telephone readings only. See my scheduling page.

Do you offer email readings?

No. I offer Skype, FaceTime and Telephone readings only. See my scheduling page.

Do you provide a recording (e.g., MP3) of our sessions?

No. it is up to you to take notes or make a recording of the session if you so choose.

I would like a shorter reading, can you accommodate?

No. I offer 1-hour, 1.5-hour and 2-hour readings only. I only provide the services listed on my scheduling page.

How and when do I pay you for a reading?

  • All appointments are paid (in full) in advance of the session. You may cancel and receive a refund, but that must be done 24 hours prior to the appointment (See: Cancellation and No-Show Policy).
  • I accept the following payment methods: 
    • Credit Card or PayPal through the scheduling page.
    • Gift Certificate:  You can now purchase one through the gift section of my online store. You will receive a coupon code and you can redeem that on my main booking site.
    • Monthly Passes or Series Packs (also part of the gift section on my website)

Do you offer Gift Certificates?

How do I redeem a Gift Certificate or Coupon Code?

If you buy a Gift Certificate, you’ll receive a code. If someone bought it for you, they should have that code. Once you’ve located it, follow these steps:

  • Go to the scheduling page
  • Click on the appointment type you’d like (the price will crossed out for eligible appointments).
  • Select your Time Zone
  • Choose the Date & Time that you want
  • Fill out the form
  • Click Redeem Gift Certificate or Series
  • Enter Code
  • Click “Complete Appointment

How do I subscribe to the Official Newsletter?

You can do it right here on my website.

How do I unsubscribe from your Official Newsletter?

Scroll to the bottom of the last newsletter you received. Find and click on the unsubscribe link in the footer.

I've subscribed to your Official Newsletter, but I need to change my email address. How do I do that?

If you need to change your email address, the easiest method is to first unsubscribe, using the link at the bottom of the newsletter. Once you’ve successfully unsubscribed, use this form to subscribe again using your updated email address.

I just have one quick question… can you answer it for free?

Unfortunately, due to the sheer volume of email I receive, the answer to this is “no.” My monthly YouTube readings are always free, and hopefully they can provide the guidance you need if you can’t pay for a reading.

What is your Cancellation & No-Show Policy?

All schedule changes must be made 24 hours in advance to avoid fees. Less than 24 hours notice will result in a charge equal to $100 or 50% of the reserved service amount, whichever is greater. If you fail to show up for your session, you’ll be considered a “No Show” and will be charged for 100% of the cost of your service. Read entire Cancellation & No Show Policy.

What deck were you using in your video?

Here’s a list of the decks I currently use (newly updated in 2017)If you don’t see the deck there, keep an eye on the page as I update it quarterly.

Can I bring my child(ren) to the reading?

No. In order for both of us to stay focused, readings are intended for adults 18 and older, only. There are no exceptions to this policy.

I have a question that isn't listed above. How can I reach you?

You can reach me via my contact form. Note: Due to the volume of emails I receive, I may not be able to answer every message I receive.

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