Answers to Frequently Asked Questions (FAQs)


Before you email me with a question, please take a look at this list. Click any question to see the answer.

How can I contribute money (become a Patron) to support your YouTube Channel?

You can become a Patron with either a one-time donation or recurring one. Everything is detailed on the Patron page.

How do I reschedule or cancel my appointment?

Up to 48 hours before your reading, you can cancel or reschedule your appointment on your own. Just go to your confirmation email (the first one you received after booking your session) and click on the blue button titled “View, Change or Cancel Appointment.”

If you need to cancel less than 48 hours before your appointment, fees may apply. See my Cancellation & No Show Policy.

When do your YouTube videos come out?

Are your Monthly videos for Sun, Rising and Moon—or all three?

They are built with your Sun in mind, but you can absolutely use them for all three—Sun, Rising & Moon!

What are your rates for readings? What is your availability for readings? How do I book a reading with you?

For answers to all three, see my scheduling page. Everything is listed there. Simply click the type of reading you would like, enter your Time Zone, and you’ll be presented with my schedule. Note: all prices are in U.S. Dollars

On your scheduling page, are all your prices listed in U.S. Dollars?

Yes. Prices are all in U.S. Dollars. Also, I accept payment via credit card or PayPal only. See my scheduling page to book now.

What is the difference between the types of Priorities you offer (e.g., ASAP, RUSH, etc.)?

  • ASAP is the fastest way to see me, followed by RUSH. These two offer the greatest selection of available dates and reading lengths.
  • Other reading priorities and/or specials may also be offered, depending on the time of year.
  • See my scheduling page to review what’s available now.

How can we meet for a reading? (i.e., phone, Skype, etc.)

  • I conduct all readings via Skype Audio, FaceTime Audio or Telephone only. Skype and FaceTime do not include video. If you live outside of the U.S.A. or Canada, I require that we use either Skype Audio or FaceTime Audio to avoid long-distance fees. Alternatively, you can ring me directly. If we experience technical issues with Skype or FaceTime apps, then the call will revert to telephone-only.
  • I do not offer in-person readings.
  • To respect privacy, I never record readings. Please take notes during our session.
  • Events: If you want me to interact with a larger group or do a special event, email me using this special form (just choose Other Technical Issue from the dropdown) and we will see if it makes sense. Rates vary according to the engagement.

Can we meet in-person?

No. I offer Skype Audio, FaceTime Audio and Telephone readings only. I do not conduct readings via video chat. See my scheduling page to book now.

Do you offer email readings?

No. I offer Skype, FaceTime and Telephone readings only. See my scheduling page.

Do you provide a recording (e.g., MP3) of our sessions?

No. To protect everyone’s privacy, I do not offer recordings nor are they permitted. Please take notes instead.

Can you do a Couples Reading?

Occasionally, and only with prior approval. Couples readings should be a minimum of 1.25 Hours in order to properly cover everything. Email me in advance so we can best organize the reading.

How and when do I pay you for a reading?

  • All appointments are paid (in full) in advance of the session. You may cancel and receive a refund, but that must be done 48 hours prior to the appointment (See: Cancellation and No-Show Policy).
  • I accept the following payment methods: 
    • Credit Card or PayPal through the scheduling page.
    • Gift Certificate:  You can now purchase one through the gift section of my online store. You will receive a coupon code and you can redeem that on my main booking site.

Do you offer Gift Certificates or Special Offers?

Visit my scheduling page to see what types of readings, rates and availability I have. (Special offers, when available, will appear on that page as well.)

How do I redeem a Gift Certificate or Coupon Code?

If you buy a Gift Certificate, you’ll receive a code. If someone bought it for you, they should have that code. Once you’ve located it, follow these steps:

  • Go to the scheduling page
  • Click on the appointment type you’d like (the price will crossed out for eligible appointments).
  • Select your Time Zone
  • Choose the Date & Time that you want
  • Fill out the form
  • Click Redeem Gift Certificate or Series
  • Enter Code
  • Click “Complete Appointment

How do I subscribe to the Official Newsletter?

You can do it right here on my website.

How do I unsubscribe from your Official Newsletter?

Scroll to the bottom of the last newsletter you received. Find and click the unsubscribe link in the footer.

I've subscribed to your Official Newsletter, but I need to change my email address. How do I do that?

If you need to change your email address, the easiest method is to first unsubscribe, using the link at the bottom of the newsletter. Once you’ve successfully unsubscribed, use this form to subscribe again using your updated email address.

I just have one quick question… can you answer it for free?

Unfortunately, due to the sheer volume of email I receive, the answer to this is “no.” My monthly YouTube readings are always free, and hopefully they can provide the guidance you need if you can’t pay for a reading. If you’d like, you may book a reading with me using my online scheduling system.

What is your Cancellation & No-Show Policy?

What deck were you using in your video?

Here’s a list of the decks I currently useIf you don’t see the deck there, keep an eye on the page as I update it quarterly.

Can I bring my child(ren) to the reading?

No. In order for both of us to stay focused, readings are intended for adults 18 and older, only. There are no exceptions to this policy.

What's your shortest appointment length?

I have a question that isn't listed above. How can I reach you?

You can reach me via my Technical Issues contact form.