Answers to Frequently Asked Questions (FAQs)

FAQs

Before you email me with a question, please take a look at this list. Click any question to see the answer.

Where can I find you on Social Media (e.g., Instagram, Facebook, Twitter & more)

I missed your live broadcast. Can I watch a recorded version?

Yes. If you miss a live video, you can watch it immediately after on “replay.”

For a list of all past, present and future live broadcasts, see NicholasAshbaugh.com/Live or click “live” on the main navigation.

What Tarot decks do you use in your videos?

Here’s a list of the decks I currently useIf you don’t see the deck there, keep an eye on the page as I update it quarterly.

Can I send you a deck to review or feature in your channel?

No. For legal and logistical reasons, and to avoid conflicts of interest, I do not accept unsolicited products, packages or gifts.

I sent you a DM on social media; why didn’t I get a reply?

I don’t use DMs for my business. Please redirect your message through one of the channels below, instead.

For technical issues, customer support or press queries use the contact section on this site. 

To stay in touch and show support, follow me on social media. That like, follow and/or subscribe means the world to me!

Otherwise, if you want to say hi or thanks, send me a postcard. If you’d like to say hello or thank you, this is the preferred method. I get a lot of email and I’d rather receive a postcard instead—one that represents something beautiful about your city, culture or something that inspires you.

Please send postcards only; letters and packages will either be returned or discarded.

Nicholas Ashbaugh
P.O. BOX 691398
West Hollywood, CA 90069

How can I support your YouTube Channel through a one-time or continuing contribution?

Take a look at my Become a Patron page for full details. 

How do I reschedule or cancel my appointment?

Up to 48 hours before your reading, you can cancel or reschedule your appointment on your own. Just go to your confirmation email (the first one you received after booking your session) and click on the blue button titled “View, Change or Cancel Appointment.” Cancellations are not possible with less than 48 hour’s notice (see below).

NOTE: All schedule changes must be made more than 48 hours in advance or you will be charged the full rate for your scheduled reading appointment. Additionally, if you fail to show up for your session, you’ll be considered a “No Show” and will be charged for 100% of the cost of your service as well.

For more information, read the entire Cancellation & No Show Policy and the Terms of Use.

When do your YouTube videos come out?

Are your Monthly videos for Sun, Rising and Moon—or all three?

They are built with your Sun in mind, but you can absolutely use them for all three—Sun, Rising & Moon.

What are your rates for readings? What is your availability for readings? How do I book a reading with you?

For answers to all three, see my scheduling page. Everything is listed there. Simply click the type of reading you would like, enter your Time Zone, and you’ll be presented with my schedule. Note: all prices are in U.S. Dollars

On your scheduling page, are all your prices listed in U.S. Dollars?

Yes. Prices are all in U.S. Dollars and I accept payment via credit card. Book an appointment now.

I need to see you as soon as possible. How do I do that? Do you have a wait list?

I do not have a wait list. Visit my main scheduling page and choose the FIRST AVAILABLE appointment option if you want the soonest available date.

How can we meet for a reading?

  • I do not offer in-person readings.
  • To respect privacy, I never record readings (nor should you). Please take notes during our session.
  • Events: If you want me to interact with a larger group or do a special event, email me using this special form and we will see if it makes sense. Rates vary according to the engagement.

Can we meet in-person?

No. I offer Zoom (audio-only) readings. Book an appointment now.

Do you offer email readings?

No. I offer Zoom (audio-only) readings. Book an appointment now.

Can I get a recording (e.g., MP3) of our private reading?

No. To protect everyone’s privacy, I do not offer recordings nor are they permitted. Please take notes instead.

For further reference, see my Privacy Policy and Terms of Use.

Can you do a Couples Reading?

No, I read for one person at a time only and I only read for one person per household (e.g., if you book an appointment with me, I will not read for your boyfriend, girlfriend, spouse, ex-partner, child, etc., as this creates privacy and confidentiality conflicts).

How and when do I pay you for a reading?

Do you offer Gift Certificates, Series Packages or Special Offers?

I do not offer gift cards or certificates, However, I do offer an ongoing return-booking specialIf you book a reading, you’ll receive a one-time, 10% off coupon which is valid for 6 months (and can be used for a future reading).

See the scheduling page to view my current selection of services and availability.

How do I redeem a Gift Certificate or Coupon Code?

I do not offer gift certificates. 

I do, however, offer returning clients a one-time use coupon code after booking an appointment with me. To redeem that code, you can redeem it using the following steps:

  • Go to the scheduling page
  • Click on the appointment type you’d like (the price will crossed out for eligible appointments).
  • Select your Time Zone
  • Choose the Date & Time that you want
  • Fill out the form
  • Click Redeem Code
  • Enter Code
  • Click “Complete Appointment

How do I subscribe to the Official Newsletter?

You can do it right here on my website.

How do I unsubscribe from your Official Newsletter?

Scroll to the bottom of the last newsletter you received. Find and click the unsubscribe link in the footer.

I've subscribed to your Official Newsletter, but I need to change my email address. How do I do that?

If you need to change your email address, the easiest method is to first unsubscribe, using the link at the bottom of the newsletter. Once you’ve successfully unsubscribed, use this form to subscribe again using your updated email address.

I just have one quick question… can you answer it for free?

Due to the sheer volume of email I receive, the answer to this is “no.” My monthly YouTube readings are always free, and hopefully they can provide the guidance you need if you can’t pay for a reading. If you’d like, you may book a reading with me using my online scheduling system.

Where can I find your Cancellation Policy, Privacy Policy and Terms of Use?

Can I bring my child(ren) to the reading?

No. In order for both of us to stay focused, readings are intended for adults 18 and older, only. There are no exceptions to this policy. Also, per my Terms of Use, all readings are intended for those who are 18 and older only.

How often can I book a reading with you?

This varies from person to person. For some, a single reading may provide everything they need. For others, it may be advantageous to do follow-ups or separate big topics across a couple of readings. My general advice is to allow some space between readings (at least a month) so that you can live life, use some of the knowledge that you gained from the last reading, and see what feels best to you.

Right to Refuse Service: If, after our first session, it’s clear that you’re in need of medical or other professional advice, I will ask you to seek that advice before continuing with me, as I am concerned about your safety first and foremost. I reserve the right to refuse service in these cases, and/or if you become abusive towards me and/or uncooperative.

Disclaimer: Nicholas Ashbaugh is an agent of Nicholas Ashbaugh, LLC, a for-profit California limited liability company. This company does not offer medical, psychological, legal or financial services of any kind. Should you be experiencing any kind of emergency, please seek professional help or call 911. Services of company are for entertainment, spiritual and educational purposes only. By using this site, watching any videos and/or booking a reading, you agree to the Terms of Use.

What happened to FaceTime, Skype and Telephone readings?

Zoom has replaced all three. It works with web browsers, iOS/Android devices, and you can also use a landline to dial into the meeting.

Resources:

What's your shortest appointment length?

60 minutes is the shortest session length.

Check availability and book an appointment now.

Can I book you for a TV, Radio or Streaming show? How about newspaper? Do you make other types of appearances?

For radio, television, streaming, telepresence or virtual events, I can participate if they can be produced or broadcast from L.A.

For Special Events, I’m only open to those set in the L.A. Metro area.

Email me using this special form to get the conversation started.

To simply say hello, send me a postcard. See the Contact page for the address.

How can I update my Patreon.com pledge, change my billing info, or cancel my contribution altogether?

How do I cancel my PayPal recurring contribution?

I have a question that isn't listed above. How can I reach you?

All of this info is available on the Contact page.

  • Technical problems? You can reach me via my Technical Issues contact formThis form is only intended for urgent messages only. Do not ask for advice using this form, as I don’t give free readings over email. Due to the volume of emails I receive, I may not be able to answer every message I receive.
  • If you’re a member of the press and want an interview or special appearance, use this form.
  • If you want a reading, you can book one using my online scheduling system.

Want to say hi or thanks? Send me a postcard!
If you’d like to say hello or thank you, this is the preferred method. I get a lot of email and I’d rather receive a postcard instead—one that represents something beautiful about your city, culture or something that inspires you. Please send postcards only; letters and packages will either be returned or discarded.

Nicholas Ashbaugh
P.O. BOX 691398
West Hollywood, CA 90069

 

NOTE: Do not use DMs or instant messenger. Due to sheer volume, I simply can’t sort spam from legitimate messages. You must use my contact form if you require assistance.

When were you born? What's your birth sign? What are your Sun, Rising and Moon signs?

I was born under the sign of Libra (Western Astrology).

Here are my sun, rising and moon signs:

  • ♎️ 🌞 Libra Sun / ♏️ Scorpio Cusp
  • ♑️ 🌅 Capricorn Ascendant (Rising)
  • ♉️ 🌛 Taurus Moon

What cards do you use in your videos?

When is your book coming out?

I’m aiming for a late 2020 release. Here are ways to ensure you know when it’s out.

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